Although no party to an arbitrable matter can be required to submit to Mediation and Mediation cannot and is not intended to be a substitute for Arbitration, Mediation can be a useful tool in resolving the confilicts that arise involving Board Members and their clients and customers. Mediation is a viable option in instances where Arbitration would be provided. Mediation can resolve disputes, promote amicable resolutions, and avoid the more formal and complex Arbitration procedures of the Board.